Figur Help

Pricing Configuration

Set up pricing rules, overrides, and custom pricing for your services.

Pricing Configuration

Pricing configuration allows you to customize how Figur calculates quotes for your services. Set up base pricing, custom rules, and overrides to match your business model and market positioning.

Overview

The pricing system includes:

  • Base Service Pricing - Standard rates for each service type
  • Custom Pricing Rules - Business logic for price adjustments
  • Market Overrides - Geographic and industry-specific pricing
  • Volume Discounts - Bulk pricing and package deals
  • Premium Modifiers - Rush delivery, complex projects, specialized expertise

Accessing Pricing Settings

  1. Go to Settings in your Figur dashboard
  2. Select Pricing Configuration from the menu
  3. Choose the service type to configure
  4. Adjust pricing parameters and rules

Tier Availability

Custom pricing rules require Starter tier or higher. Free tier uses standard pricing only.

Base Service Pricing

Setting Standard Rates

Each service has configurable base pricing:

Web Design

  • Landing page rate
  • Per-page pricing
  • E-commerce functionality
  • Custom development rates

SEO Services

  • Audit pricing
  • Monthly retainers
  • One-time optimization
  • Content pricing

PPC Management

  • Setup fees
  • Monthly management
  • Ad spend percentages
  • Platform-specific rates

Social Media

  • Platform setup
  • Monthly management
  • Content creation
  • Advertising management

Content Services

  • Per-word rates
  • Article pricing
  • Blog post packages
  • Content strategy

Branding

  • Logo design rates
  • Brand guidelines
  • Package deals
  • Revision pricing

Pricing Models

Choose how to structure your pricing:

Fixed Pricing

  • Set rates for specific deliverables
  • Predictable costs for clients
  • Easy to quote and manage

Hourly Pricing

  • Rate per hour of work
  • Detailed time tracking required
  • Flexible for scope changes

Value-Based Pricing

  • Based on client ROI
  • Higher margins possible
  • Requires sales expertise

Package Pricing

  • Bundled service rates
  • Encourages larger purchases
  • Simplified client choices

Custom Pricing Rules

Rule Types

Complexity Multipliers

  • Increase rates for complex projects
  • Factor in technical difficulty
  • Account for specialized requirements

Experience Modifiers

  • Premium rates for senior expertise
  • Junior rates for standard work
  • Team composition factors

Timeline Adjustments

  • Rush delivery surcharges
  • Standard timeline rates
  • Long-term project discounts

Geographic Factors

  • Regional cost variations
  • Market rate adjustments
  • Currency considerations

Creating Custom Rules

  1. Select Trigger - Choose what activates the rule
  2. Define Conditions - Set when the rule applies
  3. Specify Adjustment - How pricing changes
  4. Set Priority - Rule order for conflicts
  5. Test Rule - Verify with sample scenarios

Rule Priority

When multiple rules apply, higher priority rules override lower priority ones. Test rule combinations carefully.

Rule Examples

Web Design Complexity

if (project.pages > 20) {
  rate *= 1.2; // 20% premium for large sites
}
if (project.customDesign) {
  rate *= 1.5; // 50% premium for custom design
}
if (project.timeline < 4 weeks) {
  rate *= 1.3; // 30% rush charge
}

SEO Market Adjustment

if (client.industry === "highly-competitive") {
  monthlyRate *= 1.4; // Competitive industries
}
if (targetRegion === "major-metro") {
  monthlyRate *= 1.15; // Major metro areas
}

Volume and Package Discounts

Discount Structures

Quantity Discounts

  • Per-service volume discounts
  • Multi-service packages
  • Long-term commitment discounts

Tiered Pricing

  • Progressive discount levels
  • Minimum volume requirements
  • Automatic application

Custom Packages

  • Predefined service bundles
  • Fixed package pricing
  • Client-specific deals

Setting Up Discounts

  1. Choose Discount Type - Percentage or fixed amount
  2. Define Thresholds - When discounts apply
  3. Set Discount Rates - Amount of reduction
  4. Configure Rules - Automatic vs manual application
  5. Test Scenarios - Verify discount calculations

Market and Client Overrides

Geographic Pricing

Regional Adjustments

  • Cost of living variations
  • Market rate differences
  • Currency conversion factors

Implementation

  • Automatic location detection
  • Manual client assignment
  • Rate calculation rules

Industry-Specific Pricing

Industry Factors

  • Competitive intensity
  • Regulatory requirements
  • Technical complexity
  • Value proposition

Setup Process

  • Industry classification
  • Rate modifiers
  • Special requirements
  • Compliance considerations

Client-Specific Pricing

Special Arrangements

  • Key client discounts
  • Long-term contracts
  • Strategic partnerships
  • Volume commitments

Management

  • Client profiles
  • Custom rate cards
  • Approval workflows
  • Tracking and reporting

Advanced Pricing Features

AI-Enhanced Pricing

For Growth tier and above:

  • Market Analysis - Real-time market rate comparison
  • Competitive Intelligence - Industry benchmarking
  • Dynamic Adjustments - Automated rate optimization
  • Predictive Pricing - ROI-based recommendations

AI Pricing Benefits

AI-enhanced pricing can increase margins by 15-30% while maintaining competitive rates.

Margin Predictions

Pro tier feature for profitability analysis:

  • Cost Estimation - Project delivery costs
  • Margin Calculation - Expected profit margins
  • Risk Assessment - Project risk factors
  • Optimization Suggestions - Pricing improvement recommendations

Integration with Accounting

Financial Systems

  • QuickBooks integration
  • Xero connectivity
  • Custom API connections
  • Cost data synchronization

Reporting

  • Profitability analysis
  • Revenue recognition
  • Cost tracking
  • Financial forecasting

Testing and Validation

Pricing Testing

Before deploying pricing changes:

  1. Test Scenarios - Verify with sample projects
  2. Margin Analysis - Check profitability impact
  3. Competitive Review - Compare with market rates
  4. Client Feedback - Get input from key clients
  5. Pilot Testing - Limited rollout with select clients

Validation Metrics

Monitor pricing effectiveness:

  • Quote Conversion Rates - Acceptance percentages
  • Margin Performance - Actual vs. expected margins
  • Client Satisfaction - Feedback on pricing fairness
  • Market Competitiveness - Win/loss analysis

Troubleshooting Pricing Issues

Common Problems

Quotes Too High/Low

  • Review base pricing settings
  • Check custom rule logic
  • Verify discount applications
  • Validate market overrides

Rules Not Applying

  • Check rule priority and conditions
  • Verify rule activation triggers
  • Test with sample data
  • Review rule syntax

Margin Calculations Wrong

  • Verify cost data accuracy
  • Check calculation formulas
  • Review overhead allocations
  • Validate integration data

Client Complaints

  • Analyze pricing transparency
  • Review value communication
  • Check competitive positioning
  • Gather specific feedback

Performance Issues

Slow Quote Generation

  • Optimize rule complexity
  • Cache pricing calculations
  • Review rule dependencies
  • Monitor system performance

Memory Usage

  • Limit rule complexity
  • Optimize data structures
  • Monitor resource usage
  • Implement pagination

Best Practices

Pricing Strategy

  1. Know Your Costs - Include all direct and indirect costs
  2. Research Market Rates - Stay competitive but profitable
  3. Value-Based Pricing - Price based on client ROI
  4. Regular Reviews - Adjust pricing based on market changes

Rule Management

  1. Keep Rules Simple - Complex logic creates maintenance issues
  2. Document Everything - Clear explanations for all rules
  3. Test Thoroughly - Verify with real-world scenarios
  4. Monitor Performance - Track rule effectiveness

Client Communication

  1. Be Transparent - Explain pricing rationale
  2. Show Value - Demonstrate ROI and benefits
  3. Provide Options - Offer different price points
  4. Get Feedback - Listen to client concerns

Next Steps

Need Help?

For pricing configuration support:

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