Figur Help

Quote Generation

How Figur's AI generates quotes and how to review and adjust pricing.

Quote Generation

Figur's AI-powered quote generation transforms your discovery answers into accurate, context-aware pricing. This guide explains the process, AI logic, and how to review and adjust generated quotes.

The Quote Generation Process

Step 1: Discovery Analysis

When you click Generate Quote, Figur processes all your discovery answers through our AI engine:

  • Scope Evaluation - Analyzes project complexity and requirements
  • Service Integration - Considers how multiple services interact
  • Market Context - Applies industry-specific pricing factors
  • Risk Assessment - Identifies potential challenges and adjustments

Step 2: Base Pricing Calculation

The system calculates base pricing using:

  • Service Presets - Standard pricing for each service type
  • Scope Multipliers - Complexity factors from discovery answers
  • Quantity Adjustments - Volume-based pricing changes
  • Geographic Factors - Regional market considerations

Step 3: AI Enhancement

Our OpenAI-powered engine reviews the full project context and may adjust pricing based on:

  • Scope Complexity - Intricate requirements or custom work
  • Service Interactions - How services complement each other
  • Market Conditions - Current industry pricing trends
  • Client Factors - Budget constraints or special requirements

AI Transparency

All AI adjustments are clearly explained in the quote review. You'll see exactly why pricing was modified.

Step 4: Quote Presentation

The final quote displays:

  • Service Breakdown - Individual pricing for each service
  • AI Adjustments - Explanations of any pricing changes
  • Total Summary - One-time and monthly totals
  • Margin Predictions - Expected profit margins (Pro tier)

Understanding the Quote Review Interface

Service Breakdown Section

Each service shows:

  • Base Price - Standard pricing before AI adjustments
  • Adjustments - AI modifications with explanations
  • Final Price - The quoted price for that service
  • Margin - Expected profit margin (if available)

AI Adjustment Explanations

When the AI modifies pricing, you'll see explanations like:

  • "Increased complexity due to custom integrations"
  • "Reduced pricing for package service bundle"
  • "Market adjustment for competitive industry"
  • "Timeline compression requires rush pricing"

Total Summary

  • One-Time Total - Sum of all one-time charges
  • Monthly Total - Recurring monthly charges
  • Total Project Value - Combined value including recurring revenue
  • Project Duration - Estimated timeline based on scope

Manual Adjustments

Price Adjustment Controls

Before finalizing, you can adjust pricing:

Toggle Adjustments

  • Increase/decrease individual service prices by 10%
  • Multiple clicks compound the adjustment
  • Changes are immediately reflected in totals

Service Removal

  • Remove unwanted services from the quote
  • Totals automatically recalculate
  • Can restore removed services if needed

Comment Addition

  • Add internal notes about pricing decisions
  • Include explanations for client
  • Document special considerations

Best Practices for Manual Adjustments

When to Increase Prices:

  • Custom development work
  • Rush timelines
  • Complex integrations
  • Additional client requirements

When to Decrease Prices:

  • Package discounts
  • Long-term client relationships
  • Competitive situations
  • Internal efficiency gains

Documentation:

  • Always explain manual adjustments
  • Note business reasons for changes
  • Keep records for future reference

Quote States and Workflow

Quotes move through a defined lifecycle. Understanding each state helps you manage quotes effectively.

Draft

  • Discovery complete but quote not yet generated
  • No pricing has been calculated
  • Status column in monday.com shows Draft

Generated

  • AI has produced pricing from your discovery answers
  • You can review the breakdown, see AI adjustments, and make manual tweaks (toggle services up/down by 10%)
  • The quote is visible only to you — not yet shared with the client
  • Status column in monday.com shows Generated

Viewed

  • The client has opened the quote through the Client Portal link
  • Pricing is unchanged, but you now have read-receipt confirmation
  • Status column in monday.com shows Viewed

Sent

  • The quote has been formally shared with the client (via portal link or export)
  • Pricing should be treated as committed — maintain consistency
  • Status column in monday.com shows Sent

Internal vs monday.com statuses

Figur also tracks an internal status for processing purposes (draftgeneratededitedfinalized). The statuses above are the client-facing labels written to your monday.com board.

AI Pricing Logic

Factors That Influence AI Decisions

Project Complexity

  • Custom development requirements
  • Third-party integrations
  • Multi-platform deployments
  • Complex user workflows

Market Conditions

  • Industry pricing standards
  • Geographic location factors
  • Competitive landscape
  • Economic conditions

Service Relationships

  • Complementary service discounts
  • Bundle pricing advantages
  • Cross-service efficiencies
  • Integrated solution value

Client Considerations

  • Budget constraints
  • Timeline requirements
  • Long-term relationship value
  • Strategic importance

AI Confidence Levels

The AI indicates confidence in pricing accuracy:

  • High Confidence - Standard scope with clear requirements
  • Medium Confidence - Some complexity or unique factors
  • Low Confidence - Highly custom or unclear requirements

Low Confidence Quotes

For low confidence quotes, consider additional discovery or manual review to ensure accuracy.

Troubleshooting Quote Generation

Common Issues

Quote Generation Fails

  • Verify all discovery questions are answered
  • Check internet connection
  • Try regenerating the quote
  • Contact support if issues persist

Pricing Seems Incorrect

  • Review discovery answers for accuracy
  • Check for missed questions or incomplete data
  • Use manual adjustments to correct pricing
  • Consider if scope was properly defined

AI Adjustments Seem Wrong

  • Review the AI explanations
  • Use manual adjustments to override
  • Regenerate quote with updated discovery
  • Contact support for clarification

Quote Won't Finalize

  • Check for required fields or validation errors
  • Verify all services have pricing
  • Ensure monday.com columns are accessible
  • Try export-only option as alternative

Performance Issues

Slow Generation

  • Large quotes with many services take longer
  • Complex AI analysis requires processing time
  • Network issues can cause delays
  • Try breaking large quotes into phases

Memory or Browser Issues

  • Refresh the page and try again
  • Clear browser cache
  • Try a different browser
  • Contact support if issues persist

Advanced Features

Margin Predictions (Pro Tier)

For Pro tier users, Figur provides:

  • Expected Profit Margins - Per-service and overall margins
  • Cost Analysis - Estimated delivery costs
  • Profitability Insights - Most profitable services
  • Pricing Recommendations - Optimization suggestions

Quote Templates

Create templates for common project types:

  • Website Packages - Standard website configurations
  • Marketing Retainers - Ongoing service combinations
  • E-commerce Solutions - Online store packages
  • Custom Integrations - Technical project templates

Version History

Track quote changes over time:

  • Original Quote - Initial AI-generated pricing
  • Adjustment History - All manual changes made
  • Version Comparison - Side-by-side comparisons
  • Change Reasons - Documentation for modifications

Integration with Other Features

Client Portal

Generated quotes automatically:

  • Create professional client-facing presentations
  • Include detailed service descriptions
  • Show pricing breakdowns (if enabled)
  • Provide approval and feedback options

Monday.com Integration

Quotes write back to monday.com with:

  • Quote Totals - One-time and monthly amounts
  • Status Updates - Draft, Generated, Viewed, Sent
  • Service Lists - Included services breakdown
  • Links - Direct links to quote details

Usage Tracking

Monitor quote generation:

  • Quote Volume - Number of quotes created
  • Conversion Rates - Quotes sent vs. approved
  • Pricing Trends - Average quote values
  • Service Popularity - Most quoted services

Best Practices

For Accurate Quotes

  1. Complete Discovery - Answer all questions thoroughly
  2. Provide Context - Include constraints and requirements
  3. Review AI Logic - Understand why pricing was adjusted
  4. Document Changes - Explain all manual adjustments

For Client Communication

  1. Explain Value - Justify pricing with service details
  2. Provide Options - Offer alternative packages if needed
  3. Be Transparent - Share pricing rationale when appropriate
  4. Set Expectations - Clearly define scope and deliverables

For Business Success

  1. Track Margins - Monitor profitability by service type
  2. Analyze Trends - Review pricing patterns over time
  3. Optimize Pricing - Adjust based on market feedback
  4. Scale Efficiently - Use templates for common projects

Continuous Improvement

Regular review of quote accuracy and client feedback helps improve the AI's pricing suggestions over time.

Next Steps

Need Help?

For quote generation issues or questions:

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